Microsoft Intune issue prevents Samsung devices from accessing Gmail and VPNs

An issue related to Microsoft Intune may prevent some Samsung devices from accessing VPN and email applications. The trouble is acquired by apps losing access to certificates later on updating to Android 12. Due to the issue, Samsung devices enrolled in a work profile through Microsoft Intune may not be able to apply Gmail, AnyConnect VPN, and some other apps. Microsoft has not specified which Samsung devices are afflicted by the issue.

Microsoft states that it is working with Samsung on a permanent gear up for the problem. The visitor also shared temporary workarounds that will allow afflicted devices to piece of work with AnyConnect VPN and Gmail.

"Microsoft Intune was recently alerted to an issue for Samsung devices enrolled with a piece of work profile that, after updating to Android 12, some email and VPN applications are losing admission to certificates when the user tries to access them (such as Gmail and AnyConnect VPN)," explains Microsoft.

VPN app access tin be restored by immigration the app cache for the affected awarding. Users should exist able to get Gmail working again by removing and reinstalling the work profile and Visitor Portal. Admins tin also remove and re-add the Gmail device configuration as a workaround.

The steps to perform these workarounds are outlined by Microsoft in a Tech Community post.

Microsoft promises to share new information as it becomes available.

Nosotros may earn a commission for purchases using our links. Learn more.

New report reveals Microsoft's future AR strategy; HoloLens 3 is dead

Oh Dear

New study reveals Microsoft'due south future AR strategy; HoloLens 3 is expressionless

Business Insider has today published a follow-upwards written report with more than details almost Microsoft'south canceled HoloLens three augmented reality headset. The partnership with Samsung is said to include a headset with a set of screens within, powered by a Samsung phone in your pocket.

Keeping it affordable

Review: Surface Laptop SE is the new standard for K-8 Windows PCs

Starting at just $250, Microsoft'due south first foray into affordable laptops for the pedagogy market is a winner. With a gorgeous design, excellent thermals, and a fantastic typing experience, Microsoft would do right to sell this directly to consumers also. Let's but hope Intel can make a amend CPU.